PRIVACY POLICY

Privacy Policy

We collect certain information when you visit our website to improve your experience and allow us to better communicate with you regarding our products and services. By using, booking and submitting information to our website, you agree that we may collect, use and disclose your personal information that we collect in accordance with the purposes and uses identified in this Privacy Policy. Your credit card information is always encrypted during transfer over networks.

You understand and agree that your personal information, except credit card information, may be shared with, disclosed to, transferred unencrypted to or involved with:

  1. a) transmissions over various networks, including but not limited to, a third-party website. If you elect to provide your personal information on such third-party website, submitted information will be subject to that third-party website’s privacy policy and security practices. We are not responsible or liable for any content presented by or contained on any independent website, including but not limited to, any advertising claims or marketing practices. We also are not responsible or liable for any privacy or security policy of these third-party websites;
  2. b) changes to conform and adapt to technical requirements of connecting networks or devices of yours and our servers;
  3. c) our business partners, including those located in other countries, and selected third-parties who provide services to us, including to process payments (applicable for encrypted credit card information), provide electronic online investor information, monitor website activity, serve website content, help to maintain our customer database, administer emails, surveys or contests. Our service providers have undertaken to keep such information confidential in accordance with the terms of this Privacy Policy and applicable law, and accordingly, are not authorised to use your information for any purpose other than to provide the contracted services;
  4. d) as required by law, in response to legal process including law enforcement requests, and where needed to protect safety, property or legal rights of users of our website, company or third-parties;
  5. e) another company, or due to any merger, reorganisation or liquidation, customer information will be one of the transferred assets. Your personal information shall remain subject to any pre-existing Privacy Policy as updated from time to time.

Information We Collected Online

  1. a) Personal Information

For the purposes of this Privacy Policy, “personal information” means any information by which one can be personally identified including name, address, contact number, email address, billing and account information and other information incidental to providing products and services. We collect personal information from you only when you voluntarily provide us with this information such as when purchasing product or service and/or making an appointment via our website, signing up an account on our website, adding and/or modifying information to your existing account, entering a contest, taking a survey, contacting us for inquiries, subscribing to our newsletter or applying for a job online.

Your submission of personal information through our website is governed by our Privacy Policy. View our Privacy Policy for more information.

  1. b) Browsing Information and Cookies

When you visit our website, our web servers may automatically recognise certain non-personally identifiable information about you such as domain name, access provider, IP address and browser language. Our website uses a browser feature known as cookies, which assigns a unique identification to your computer. The information collected from cookies allows us to provide a better service to you and improve the feature of our website in a variety of ways.

We may use third-party advertising companies to serve company advertisement on our website or other websites you may visit. To accomplish this purpose, these companies may employ anonymous cookies and action tags to measure the advertising effectiveness. These companies also provide us the information which we use for marketing purposes.

Use of Information

Information, including but not limited to, feedback, data, questions, comments, suggestions or like shall not be deemed confidential. The submission stated as above shall be deemed the property of IDOSPA.com and your submission of such information shall constitute an assignment to us of all rights, titles and interests. We will not be liable for any use or disclosure of such information and will not have any obligation to keep such information confidential. IDOSPA.com reserves the rights to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including but not limited to, marketing products which incorporate, or otherwise rely on such information.

We do not seek to solicit any confidential or proprietary ideas, suggestions, materials or other information relating to developing, designing, modifying or marketing our website, products and services. By submitting such information, you warrant that we may publish such information, use it as part of our operation, and incorporate its concept in our website, products and services without liability.

Consent

This Privacy Policy is effective unless and until terminated by either you or us. You may withdraw your consent for the information collection, use and disclosure by contacting us at [email protected].

Security

We use Cloudflare that offers Distributed Denial of Service (DDoS), Website Firewall (WAF), Secure Socket Layer Technology (SSL) and Modern TLS to provide security while transmitting information over the internet and maintaining the website.

Our website is hosted by IDOSPA Sdn. Bhd. (1234475-X). The collected information from you will be stored in the data storage, databases and general application provided by IDOSPA Sdn. Bhd., and secured with a firewall.

Payment Security

Should you choose the direct payment gateway as your payment method during booking and/or purchase completion, you acknowledge and agree that IDOSPA Sdn. Bhd. shall encrypt your credit and/or debit card information with Secure Socket Layer Technology (SSL) through the Payment Card Industry Data Security Standard (PCI-DSS).

To protect your personal, credit and/or debit information, we take reasonable precautions and follow the best industry practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, IDOSPA.com follows all PCI-DSS requirements and implement additional generally accepted by the industry standards.

You may view our Terms of Use for more information.

Third-Party Tools and Links

Third Party Tools

IDOSPA.com may provide you with the access to third-party tools over which we neither monitor nor have any control or input by us. By utilising such tools, you acknowledge and agree that we provide the access to such tools without any warranty, representation or condition of any kind and without any endorsement. IDOSPA.com shall have no liability for whatsoever arising from or relating to your use of the third-party tools. Any use by you of optional tools offered through our website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tool is provided by the relevant third-party provider(s).

IDOSPA.com may also, in the future, provide new service(s) and/or feature(s) through our website, including but not limited to, the release of new tools and resources. Such new service(s) and/or feature(s) shall also be subject to these Terms of Use.

Third-Party Links

Certain contents, products and services on our website may include third-party’s hyperlink; these hyperlinks may direct you to the third-party website that is not affiliated with us. IDOSPA.com is not obligated for the information accuracy provided by the third-party website, and we do not warrant and will have any liability and responsibility for any materials, products and services in the third-party website.

IDOSPA.com also do not liable for any harm or damage related to the purchase and/or use of products and/or services, resources and contents, security and safety or any other transactions made through any third-party website. You acknowledge and agree that you are no longer governed by this Privacy Policy or our Terms of Use, and are aware that it is your responsibility to review and understand the third-party policies and terms and conditions before engaging in any transaction with the third-party. We shall not entertain complaints, claims, concerns or inquiries regarding the third-party products and services.

You acknowledge that certain third-party providers may be located in or have facilities that are located a different jurisdiction than either you or us. Should you elect to proceed with a transaction that involves the services of a third-party service provider, you acknowledge and agree that your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Change of Privacy Policy

IDOSPA.com reserves all rights, at our sole discretion, to add, modify, change, replace and remove any part of this Privacy Policy by posting updates and changes to our website at any time with or without prior notice. It is your responsibility to check this Privacy Policy periodically for any applied changes. Your continued access or use of our website shall signify your agreement to be bound by this Privacy Policy and any of the applied changes.

You may review the latest version of the Privacy Policy at any time at this page.

Disclaimer

The information that published on our website is for the conveniences to our visitors. While we attempt to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve all rights to make corrections and changes to our website at any time with or without prior notice. We do not claim that the information shown on our website is appropriate to your jurisdiction and we do not warrant that the results that may be obtained from the use of our website will be accurate or reliable. You also acknowledge and agree that we may remove the service for indefinite periods of time or cancel the products and/or services at any time without prior notice.

You assume all responsibility and risk with respect to the use of our website. The company disclaims all warranties, representations and endorsements express or implied, with regard to information accessed from or via our website, including but not limited to, all express and implied warranties such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. IDOSPA.com does not warrant that our website is virus-free, bugs-free or free of any harmful components. We do not warrant that the functions contained in the material will be uninterrupted, timely, secure or error-free or that errors will be detected and fixed.

IDOSPA.com does not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed via our website. We do not have any duty to update and/or upgrade our website or modify the contents or codes and we shall not be liable for our failure in updating such information. It is your responsibility to verify any information contained in our website before relying upon it.

IDOSPA.com also makes no warranties of any kind regarding any non-company website to which the use may be hyperlinked from our website. It is included solely for the convenience of the user, and we make no representations or warranties with regard to accuracy, availability, suitability or reliability of the information provided in such non-company website.

Contact Information

Should you have any inquiries regarding these Terms of Use, kindly contact us at [email protected].

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